Virtual Hospitality Support

Exceptional guest service, without the extra workload.

StayEase helps vacation-rental hosts and property managers deliver prompt, professional guest communication while keeping their teams focused on operations and growth.

10+ YEARS HOSPITALITY EXPERIENCEGUEST COMMUNICATIONRESERVATIONS & SCHEDULINGREMOTE OPERATIONS SUPPORT
What We Handle

Support that keeps every stay moving smoothly.

Professional, reliable assistance designed around the realities of vacation-rental operations.

Elegant hotel lobby and guest experience

Give your guests a better response experience.

From the first reservation question to the final follow-up, StayEase provides a polished communication layer for your business.

✓Guest messaging
✓Reservation inquiries
✓Check-in/out support
✓Issue coordination
✓Scheduling support
✓Guest follow-ups
Simple, Scalable Pricing

Choose the level of support your business needs.

Packages can be customized based on property count, communication volume, and operational needs.

Starter

$350/month
  • Up to 10 hours/month
  • Guest text, email & platform messaging
  • Reservation inquiries
  • Check-in/check-out communication
  • Basic guest follow-ups
  • Business-hours support

Premium

$1,100/month
  • Up to 50 hours/month
  • Everything in Professional
  • High-volume guest communication
  • After-hours support: 5 PM–12 AM ET
  • Service-recovery coordination
  • Administrative support
  • Weekly operations report

$30/hour additional support beyond package hours  •  $150 one-time onboarding fee

The StayEase Difference

People first. Stays made simple.

StayEase was created to bring the care and professionalism of a strong hospitality team to businesses that need flexible remote support.

Professional customer service representative Luxury guest room Resort pool and hospitality
How It Works

A simple partnership built around your operation.

01

We Learn Your Business

We learn your properties, guest expectations, platforms, procedures, and escalation preferences.

02

We Support Your Guests

We handle agreed guest communications and routine support with a professional, consistent voice.

03

You Focus on Growth

Your team gets back time to focus on operations, owners, properties, and business growth.

Ready to make guest communication easier?

Let's talk about how StayEase can support your team.

Start a Conversation

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