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Guest Messaging
Prompt, polished responses to questions before, during and after a guest's stay.
VIRTUAL GUEST SERVICES FOR SHORT-TERM RENTALS
Your guests are taken care of. You get your time back.
StayEase acts as your remote front desk—handling guest messages, check-in support, cleaner coordination and everyday guest needs so you don't have to be available 24/7.
✓ Professional communication✓ Reliable response times✓ Hospitality-minded support
TODAY'S GUEST SUPPORT
● Guest support handled
24/7peace of mind
1:1host-focused support
100%guest-first communication
WHAT WE HANDLE
Your property. Our guest-support expertise.
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Check-In Support
Send arrival instructions, access details and helpful reminders to reduce confusion.
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Cleaner Coordination
Coordinate turnovers and communicate timing so your property is ready for the next guest.
🛠️
Issue Resolution
Handle routine guest concerns and coordinate with your preferred maintenance contacts.
⭐
Review Support
Help maintain a professional guest experience and respond thoughtfully to reviews.
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Host Admin
Organize recurring guest questions, house-rule reminders and operational notes.
HOW IT WORKS
Simple support. Less stress.
01
Tell us about your property
We learn your house rules, check-in process, preferred vendors and communication style.
02
We become your remote front desk
Guests get fast, professional answers while you stay focused on your life and business.
03
You stay in control
We escalate anything that needs your approval and keep you informed about important issues.
START SIMPLE
Support that grows with your portfolio.
ESSENTIAL
$299/mo
For hosts who need dependable guest communication.
- Guest messaging
- Check-in/check-out support
- Review response support
- Basic issue escalation
MOST POPULAR
PREMIUM
Custom pricing
For hosts who want a more hands-off guest experience.
- Everything in Essential
- Cleaner coordination
- Vendor communication
- Expanded operational support
Pricing is a starting point and may vary by property count, guest volume and service scope.
WHY STAYEASE
Hospitality experience, delivered remotely.
Great guest service doesn't stop at the front desk. StayEase brings the same warm, professional communication to short-term rentals—helping hosts protect their time while giving guests a smoother stay.
READY TO GET SOME TIME BACK?
Let's make hosting easier.
Tell us about your property and what you'd like to take off your plate.